What Is MFA Fatigue Attack, and How Can You Protect Your Business?

January 17, 2025

Imagine this: It’s the end of a busy day, and your phone won’t stop vibrating. Repeated notifications flood in, asking you to approve logins you never initiated. Frustrated, you might think, “It’s probably a mistake,” and hit “Approve” just to stop the madness. Unfortunately, that simple click could let a hacker into your system.

This scenario is an example of an MFA fatigue attack, a growing threat in the cybersecurity landscape. It’s particularly dangerous for small and mid-sized businesses that may not have advanced security measures in place. In this blog, we’ll explore how MFA fatigue attacks work, their impact, and how you can protect your business using proven strategies and tools like Microsoft Purview to fortify data security.

[.c-button-wrap][.c-button-main][.c-button-icon-content]Contact Us[.c-button-icon][.c-button-icon][.c-button-icon-content][.c-button-main][.c-button-wrap]

What is an MFA fatigue attack?

A Multi-Factor Authentication (MFA) fatigue attack is a technique in which attackers exploit the MFA process—designed to secure your accounts—to overwhelm a user with repeated authentication requests. The goal is to frustrate or confuse the victim into approving one of these requests, granting the attacker unauthorized access.

Here’s how it typically unfolds:

  1. Credential compromise: The attacker obtains your username and password, often through phishing or data leaks.
  2. Bombardment: They attempt to log into your account repeatedly, triggering a flurry of MFA push notifications.
  3. Exploitation: Feeling overwhelmed or distracted, the victim might approve a request, thinking it’s legitimate or just to stop the notifications.

MFA fatigue attacks work because they prey on human behavior. Exhaustion, distraction, or misunderstanding can cause even cautious individuals to fall victim.

Illustration of a hacker sending repeated MFA requests to a victim's device.

Real-life examples of MFA fatigue attacks

These attacks aren’t hypothetical; they’ve been used successfully against organizations of all sizes:

  • Uber’s 2022 cybersecurity breach: In September 2022, Uber suffered a major breach when an attacker targeted an employee with an MFA fatigue attack. The attacker bombarded the victim with repeated push notifications requesting login approval until the employee approved one, granting the attacker access. The attacker gained access to Uber's internal systems, including Slack, financial data, and source code repositories.
  • Cisco’s 2022 MFA fatigue attack: In May 2022, Cisco was targeted by a group known as "Yanluowang." The attacker compromised an employee's VPN credentials through a phishing attack and then initiated an MFA fatigue attack. After persistent notifications, the employee eventually approved the login. The attacker gained access to Cisco's corporate network and attempted to exfiltrate data. Cisco mitigated the attack, but sensitive information was briefly exposed.

These incidents highlight why small and mid-sized businesses (SMBs) must take proactive steps to prevent such attacks. Cybercriminals often target SMBs, assuming their defenses aren’t as robust as larger enterprises.

Why SMBs are prime targets

As a small or mid-sized business owner, you may think hackers have bigger fish to fry. However, the reality is that SMBs often lack the advanced security systems that larger organizations deploy, making them attractive targets. Common challenges SMBs face include:

  1. Limited IT resources: Many SMBs operate with small IT teams or rely on external providers, leaving gaps in cybersecurity coverage.
  2. Lack of awareness: Employees might not recognize the signs of an MFA fatigue attack or other phishing tactics.
  3. High stakes: SMBs hold valuable data—such as customer details and financial records—making a breach particularly damaging.

In fact, over 50% of SMBs in the U.S. experienced a cyberattack last year, with identity-based attacks like MFA fatigue becoming increasingly common. The financial and reputational fallout from such breaches can be devastating.

How to protect your business from MFA fatigue attacks

Defending against MFA fatigue attacks requires a combination of technology, employee education, and proactive planning. Here’s how you can stay one step ahead of cybercriminals:

1. Use adaptive authentication

Adaptive authentication systems analyze user behavior and flag unusual activity, such as repeated login attempts from unrecognized locations. If an MFA attack is detected, access can be automatically blocked.

2. Limit push notification attempts

Many MFA systems allow administrators to set a maximum number of push notifications within a specific timeframe. Rate-limiting prevents attackers from overwhelming users with requests.

3. Educate your employees

Your team is the first line of defense against cybersecurity threats. Conduct regular training sessions to teach employees to recognize signs of an MFA fatigue attack, emphasize the importance of denying unexpected MFA requests and reinforce the “Think Before You Click” mentality.

Visualization of MFA push notifications bombarding a user’s smartphone.

4. Implement physical security keys

Physical security keys, such as YubiKeys, provide a hardware-based layer of authentication that attackers cannot replicate. These keys are especially useful for securing critical accounts.

5. Leverage tools Like Microsoft Purview

Microsoft Purview offers advanced features for data security and risk management, including:

  • Information protection: Ensures sensitive data is classified and encrypted.
  • Data loss prevention (DLP): Monitors and prevents unauthorized sharing of sensitive information.
  • Insider risk management: Identifies potential insider threats based on unusual activities.
  • Adaptive protection: Dynamically adjusts security measures based on real-time risk levels.
    Implementing a comprehensive platform like Microsoft Purview can secure your systems against external and internal threats.

The role of IT security services

For SMBs, partnering with a managed IT service provider (MSP) can make all the difference. MSPs bring expertise and tools to monitor and protect your systems proactively with services such as:

  • 24/7 monitoring: Ensures real-time detection of MFA fatigue and other cyber threats.
  • Network security: Protects against unauthorized access and malware.
  • Cloud security solutions: Secures data stored in Microsoft 365 and other platforms.

With the right MSP, you can implement best practices for cybersecurity, including robust MFA configurations and data protection strategies.

Why Microsoft 365 users need to pay extra attention

If your business uses Microsoft 365, you’re already benefiting from built-in security features. However, hackers frequently target Microsoft accounts due to their ubiquity. Ensuring your Microsoft 365 environment is secured against MFA fatigue attacks is crucial. Here are a few tips you can implement:

  1. Enable conditional access: Use Microsoft’s Conditional Access policies to enforce stricter controls based on user behavior.
  2. Monitor admin activity: Restrict administrative privileges to essential personnel and audit their activities regularly.
  3. Enable self-service password reset (SSPR): This will reduce reliance on IT for password resets, minimizing one avenue for social engineering.
Image depicting a frustrated user overwhelmed by repeated MFA requests.

Beyond MFA: A multi-layered defense

While MFA is critical, it’s only one part of a robust cybersecurity strategy. Consider these additional measures:

1. Penetration testing

Use penetration testing regularly to check your systems for vulnerabilities. Identifying weaknesses before attackers do can save your business from potential breaches.

2. Data backup and recovery

Implement a reliable backup solution to ensure quick recovery in case of an attack. Cloud-based backups can provide additional redundancy.

3. Endpoint security

Protect every device connected to your network with advanced endpoint security solutions. This prevents attackers from exploiting unsecured endpoints to bypass MFA.

Final thoughts: Don’t let fatigue lead to compromise

The brilliance of MFA fatigue attacks lies in their simplicity. But defending against them doesn’t have to be complicated. By implementing best practices, leveraging tools like Microsoft Purview, and educating your team, you can turn a potential vulnerability into an impenetrable strength.

Cybercriminals are counting on you to overlook these threats. Don’t give them the satisfaction. Protecting your business starts with proactive planning and robust defenses.

Are you ready to strengthen your cybersecurity posture?

[.c-button-wrap][.c-button-main][.c-button-icon-content]Contact Us[.c-button-icon][.c-button-icon][.c-button-icon-content][.c-button-main][.c-button-wrap]

Frequently asked questions

What is an MFA fatigue attack?

An MFA fatigue attack, also known as MFA bombing, is a type of identity-based attack where an attacker sends a large number of multi-factor authentication (MFA) requests to a victim's device, aiming to overwhelm them and coerce them into confirming their identity.

How does MFA fatigue work?

MFA fatigue works by spamming the victim's device with numerous MFA requests, often in quick succession. This barrage can lead to confusion or frustration, making it more likely for the victim to accidentally approve an authentication request without realizing it is fraudulent.

What are the common types of MFA fatigue attacks?

The common types of MFA fatigue attacks include MFA bombing, where attackers send repeated MFA prompts and social engineering tactics that exploit the victim's stress or panic to gain access to sensitive information or systems.

What are some best practices to prevent MFA fatigue?

To prevent MFA fatigue, users should enable features such as adaptive authentication, limit the number of MFA requests, and utilize an authenticator app that can provide backup codes. Additionally, organizations can implement stricter policies on how many MFA requests can be sent in a given period.

How can I protect against MFA fatigue attacks?

To protect against MFA fatigue attacks, you should be vigilant about unexpected MFA requests, use strong and unique passwords, and educate yourself and your team about the risks of MFA fatigue. Regularly reviewing login activity can also help identify suspicious patterns.

What are multi-factor authentication methods?

Multi-factor authentication methods include something you know (like a password), something you have (like a smartphone or an authenticator app), and something you are (biometric verification). Using various authentication factors can enhance your MFA security.

What should I do if I receive multiple MFA requests that I did not initiate?

If you receive multiple MFA requests that you did not initiate, do not approve any of them. Instead, immediately change your login credentials and notify your security team or IT department to investigate potential unauthorized access attempts.

Can MFA fatigue lead to identity theft?

Yes, if an attacker successfully coaxes a victim into confirming a fraudulent MFA request, they can gain access to sensitive login credentials, which could potentially lead to identity theft. Being aware of potential MFA fatigue attacks is crucial for maintaining security.

How do attackers use the dark web in relation to MFA fatigue attacks?

Attackers may use the dark web to acquire stolen login credentials, which they then pair with MFA fatigue tactics to gain access to accounts. This makes it imperative for users to monitor and protect their accounts proactively.

What are some measures that security teams can implement to prevent MFA fatigue attacks?

Security teams can implement measures such as setting limits on the number of MFA requests, employing machine learning to detect unusual patterns, and providing user training on recognizing and responding to potential MFA fatigue attacks.