For 15 years, we've provided 24/7/365 IT support to Mid-West SMBs. With an 88% first-contact resolution rate & 99.75% of our customers satisfied, we exceed expectations. Let's help you too!
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Techlocity is a client-centric managed services firm...
"Their quick resolutions to our challenges gives us confidence in our business and ability to expand. I would highly recommend Techlocity!"
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Do you feel like your IT support is always a step behind? Poor service quality and slow response times can really throw a wrench in your day, not to mention the headaches from constant downtime.
Maybe you're stressed out from dealing with security concerns or compliance nightmares because your IT support just can't keep up. You deserve better!
We believe in a world where your IT support works as hard as you do. If your IT support is adding to your concerns, that's all the sign you need.
Elevate your business with our IT solutions. We offer scalable, secure, and cost-effective solutions tailored to your unique needs.
Keep your business running smoothly without disruptions. Let us handle your IT, so you can focus on what you do best.
We'll bridge the gap between your current IT capabilities and your business goals, offering expert guidance and implementation.
Our advanced security stack is designed to secure your digital assets and protect your operations from cyber threats.
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We get it. You want IT support that's on your side—responsive, reliable, and ready to grow with you. That's why we've built our services around proactive support, clear communication, and cost-effective solutions.
Our team brings over 75 years of combined IT experience and 50 years of experience in IT leadership to the table. We have the expertise required to handle every and any kind of IT challenge.
We help businesses like yours transition IT from a headache to a valuable asset.
We started our journey in 2009 with a clear mission: to solve the pervasive challenges businesses face with IT management. Since then, we've dedicated ourselves to delivering IT services that do more than just solve problems.
Our IT solutions are designed to enhance your business operations, ensuring growth and stability. Our proactive approach, combined with a deep understanding of the needs of local businesses like yours, sets us apart, making us not just a service provider but a partner in your success.
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Say goodbye to long waits. With an average call time of 5 minutes 30 seconds and a first-response resolution rate of 88%, we address your IT issues swiftly, keeping your business on track.
Our approach to IT is not just about fixing problems but preventing them. Through continuous monitoring and maintenance, we mitigate risks before they escalate, ensuring your operations run smoothly.
Your business security is non-negotiable. Our comprehensive security protocols, backed by top-tier partnerships, protect your data and comply with regulatory standards, giving you peace of mind.
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Forget unpredictable IT spending. Our transparent pricing models provide control and predictability over your IT expenses, allowing for better budgeting and financial planning.
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As your business grows, your IT needs evolve. Our scalable IT services ensure you have the support and infrastructure to expand seamlessly, without missing a beat.
Our 75+ years of combined IT expertise means you have access to top-notch advice and solutions, ensuring your IT system is optimized for performance and reliability.
With over seventy businesses on our managed services plan and 99.4% of them saying they are pleased with our services, we're definitely getting things right!
"Techlocity is a client centric managed services firm. Their quick resolutions to our challenges gives us confidence in our business and ability to expand. I would highly recommend Techlocity!"
"We have had a contract with Techlocity to provide us with technical support for approximately six months. They have been nothing short of phenomenal in their response times , expertise and professionalism. These guys are a real class act!!"
"My employer uses Techlocity, and it is such a blessing to have them on call whenever frustrating tech issues arise. They are great listeners--not only to the problem, but also to underlying concerns I may be implying. They also don't make you feel dumb for calling. They go above and beyond to resolve the issue in any way possible."
"I am in charge of the operations at Dye's Walk Country Club on the southside of Indy. We needed a company to improve and update our IT. We chose Techlocity and never looked back. Every facet of what they offer is exemplary."
"Our company uses Techlocity for our IT services and we're so pleased with the work they provide. We receive very prompt and efficient service from the help desk and we have consistent monthly services for oversight of our systems. Highly recommend."
"I called in with an issue I was not sure they could assist with - my rep tried several different things to no avail, but did not give up. She persevered and was able to find a solve. Thank you Techlocity for all you do."
We are dedicated to sharing our expertise and insights, to provide you with practical IT strategies, best practices, and the latest trends.
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Join Techlocity's Client Success Manager, Tyler, as he delves into insightful learnings gleaned from clients during quarantine. Discover how these lessons can elevate your team's efficiency and productivity, fostering success in any work environment.
Can you take business calls on your smart phone without giving out your cell number?
Not sure if you have the right backup solution for your business? Our Customer Success Manager Tyler Holmes held a webinar recently to help small businesses find what backup solution was right for them.