Loading

Managed Services

Our scalable Managed Services plans allow you to focus on your business while we manage your IT.

IT Support Where You Need It

Techlocity offers scalable and affordable service plans that fit within your company’s needs. Whether you are looking for outsourced Help Desk support or full management of your IT infrastructure, we have you covered.

 

Our levels of Managed Services support fall into two main categories: 1) remotely managed and 2) fully managed.

 

If you are looking for a single service rather than an all-inclusive plan, we offer project-based plans as well.
Managed Services_PNG

 

Techlocity holds the prestigious CompTIA Managed Services Trustmark.

 

 

 

Affordable IT Management

We base your monthly cost on two factors: 1) the level of support you choose and 2) the scope of your network. Ultimately, your cost is dependent on the number of workstations and servers you want us to manage. We offer flat-rate solutions for comprehensive & tailored IT management so you can run your business; our affordable price structure allows you to choose your level of support.

managedservicesthumbnail

Managed Services by Techlocity

Get Your Quote Now

Your Name (required)

Your Email (required)

Phone Number (required)

Business Name

Your Comments

Business Size

We believe that excellence in communication and customer service, along with a focus on the success of our customers, set us apart.

 

Benefits of a Managed Services Plan

Feature

24/7 Support

Our 24x7 Support allows you to access our Help Desk at any time. Unlike many IT partners, we have team members onsite around the clock. We also provide a dedicated emergency response team.
Feature

Network Protection

Our network protection includes cloud-based anti-virus on all machines and management of all software updates, Windows patches and firewalls.
Feature

Proactive Maintenance

Our management of all licensing, routine maintenance and support renewals as well as quarterly IT strategy sessions allow your company to focus on what matters: running a business.
Feature

Affordable Implementation

Our discounted project rates, including after-hours rates, and easy IT purchasing with discounts on hardware and software save your company money and time.
Feature

Full Server Management

We provide full server management for all of our managed services plans, which means you receive unlimited remote and onsite support 24x7 for all server-related issues.
Feature

Unlimited Calls and Support Tickets

Our remote and fully managed plans include unlimited remote support, which means that we don't put a limit on your service needs. If we can solve something remotely, we will, and with no additional charge to you.

 

Levels of Support and Pricing

Whether you are looking for a managed services plan or project-based work, we offer something for everyone.

Remote vs Fully Managed Graphic_1000x554

Remotely Managed

A remotely managed plan with Techlocity includes unlimited remote support and fixed rates for services like workstation setups and other onsite projects. With a Managed Services plan with Techlocity, your server is fully managed at all times--this means that you will receive unlimited remote and onsite support for any server-related issues.

Fully Managed

With a fully managed plan, you receive everything you would with a remote plan and more, including free onsite workstation support (like setup of new workstations) and aggressively discounted project and after-hours onsite support rates. Full Server Management provides unlimited remote and onsite support of your servers as needed, including support for firewalls, switches and backup.

Watch our video to learn more: