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About Techlocity

Who We Are

 

Techlocity is an Indianapolis leader in providing technology-enabled solutions and services for small, midsize and large businesses. We provide network, computer and server technology services, managed proactive maintenance plans, cloud, phone and technology relocation solutions. Founded in 2009, Techlocity (formerly Indy IT Professionals, Inc.) has grown to become one of the top managed services providers in the state. Techlocity has earned the CompTIA Managed Services Trustmark as well as national recognization on CRN’s Pioneer 250 MSP List.

Our Mission Statement

To deliver the best customer service and communication in the technology service industry.

We believe that customer service and communication should be at the core of everything we do.

In the business world, time is money. We pride ourselves in our ability to communicate effectively and in a timely manner. Our response time for the majority of our support tickets is around 15 minutes, with the average resolution time for problems being 1 hour. We strive to be the best IT partner in terms of responsiveness, accountability and customer service.

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Employees Are Our Greatest Resource

We spend the time and energy fostering our team, as we believe that employees are our greatest asset. Techlocity values hard-working and driven individuals while maintaining a productive, creative and enjoyable work environment. From the top down, we believe that work should be both challenging and fun, and we live to that belief.

How Can We Help You?

At Techlocity, we help your company manage its IT so you can focus on your business. We provide 3 main support avenues:

 

·Fully Outsourced IT Support

·Supplemental IT Support (Remote)

·One-off Project Implementation (including IT infrastructure, Phone and Cloud Services)

 

 

For more information on our service plans, visit our Managed Services page.

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